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If you are still having trouble receiving our emails, it is also possible that email server issues may have stopped our emails from getting to your inbox.
If you send the below details to your IT team, they can whitelist our domains and IP addresses to make sure you're able to receive emails.

The domains we send from are:
asset.tv
mailassettv.com and
emailatv.com

The return-path sending domains that our ESP use are:
cmail.com, cmail1.com through cmail20.com
createsend.com, createsend1.com through createsend20.com

If these don’t work, here are the IP addresses that your domain server may be blocking:
• 27.126.148.96/27
• 27.126.147.96/27
• 27.126.146.96/27
• 205.166.177.0/24
• 204.75.142.0/24
• 203.55.21.0/24
• 103.28.42.0/24